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A Message From Wayne Chang, Founder of Wayne Chang and Associates...


Receive World Class Service
If you're like most people, receiving excellent customer service is a top priority.  Every real estate transaction and every client is unique.  I understand that.  For me, the most important goal in any real estate transaction is to provide you with the best experience possible.  I don't just want my clients to be happy, I want them to rave about it.  As such, my philosophy is unparelled customer service but don't just take my word for it, see what others are saying.  You can search my online reviews from recent clients on Yelp and Zillow or just click the link below.

 

Click Here to Read Reviews from Recent Clients


Personal Accessibility
It's important that my clients are able to reach me personally at all times and receive prompt responses.  Based on a recent survey, the #1 complaint from clients working with agents is lack of communication.  Because I believe in the highest customer service standards, I will always keep you informed throughout a transaction and you will always be able to reach me directly.  Furthermore, I handle all major aspects of your transaction personally.  My direct phone number is (949) 690-8818 and my email is
wchang45@gmail.com.  I promise to be reachable, responsive, and punctual 100% of the time.


Integrity Counts
Along with committment to high service standards, integrity is equally as important.  The value of truthfulness, honesty, and ethics surpass any potential transaction no matter the dollar value.  As such, I only deal with clients, other agents, and vendors who hold the same values in high esteem.  I believe this is the only way to do business.